Subscription Model Transformation – Scalable Cloud Platform for Log Analysis

Challenge

Our partner provided telecommunications and data center services used by their clients as hardware platforms for hosting their own application environments. As part of a strategic shift and value-added services development, they wanted to offer a cloud-based log analysis platform to their customers.

 

 

The existing infrastructure was not prepared for large-scale data processing or dynamically growing workloads. The partner lacked in-house Kubernetes expertise and required a solution that was secure, scalable, and easy to maintain – one that would support developing the platform as a scalable service with a straightforward customer onboarding model.

Solution

A proof of concept was implemented for an initial client operating in the education sector.

 

Sorigo designed and deployed a scalable Kubernetes
cluster, enabling the partner to launch a robust, multi-tenant log analysis platform and gradually expand the service offering.

 

The solution included:

  • Building a Kubernetes cluster based on RKE2, managed centrally using Rancher Server
  • Integration with a dedicated storage array via a custom Container Storage Interface (CSI), connected directly to the cluster and its services
  • Launching the analytical platform in a distributed environment — initially on a few nodes, then scaled up to over a dozen
  • Implementation aligned with a subscription-based model, enabling the partner to monetize the solution as a SaaS offering for external customers

 

Sorigo also provided comprehensive implementation support
and continues to deliver Kubernetes cluster maintenance services, ensuring stability and long-term scalability.

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Result

Thanks to the implementation:

  • The partner launched a new subscription-based service and entered the market with a cloud-native product
  • The platform was optimized for performance and scalability
  • Onboarding and expanding environments for new clients became seamless
  • The customer gained full operational independence through centralized cluster management with Rancher
  • Sorigo took over platform maintenance and monitoring, ensuring operational continuity and flexibility

Scalability

High availability

Microservice architecture